Retail ERP
MyDukaan
One retail ERP for every kind of shop.
A multi-branch retail ERP that brings billing, stock, purchase and accounts into a single system — built to work for any retail vertical, from mobile stores to pharmacies to grocery outlets, with unit-level IMEI/serial tracking where it matters most.
- Platform
- Web + Mobile
- Domain
- Retail ERP
Actual product screenshot
Overview
MyDukaan is a multi-tenant retail ERP built to run day-to-day operations for a retail business of any vertical, rather than being locked to one type of shop. A company can have multiple branches and multiple staff logins, all working against the same live stock and billing data.
The product exists because most small and mid-size retailers either run on fragmented spreadsheets, disconnected billing software, or ERPs built narrowly for one industry. The core — customers, suppliers, items, brands, categories, purchase, sales, accounts — is industry-neutral, with vertical-specific behaviour such as IMEI/serial tracking switched on as an opt-in module rather than hard-coded into the core.
The problem it solves
- Manual or spreadsheet-based billing and stock tracking, with no single source of truth across branches.
- No IMEI/serial-level tracking for high-value serialised goods such as mobile phones, so stock and warranty status is hard to trace.
- Difficulty migrating years of billing history out of an older, single-vendor legacy ERP.
- GST compliance edge cases specific to Indian retail — such as the margin scheme for used-device resale — that generic billing tools don't handle correctly.
- No structured way to track purchase-side documents against the invoices and payments they relate to.
Who uses it
Retail business owner / company admin
Sets up the company, branches and staff; oversees sales, purchase and accounts across the business.
Branch billing / sales staff
Creates sales invoices, quotations and receipts day to day using keyboard-shortcut-driven billing screens.
Purchase / inventory staff
Manages purchase orders, goods receipt, supplier invoices and stock movements.
Key features
Multi-branch, multi-tenant structure
Every company can have multiple branches and staff logins, all scoped to that company's own data.
Lets a growing retail business add locations without switching systems.
Full sales document family
Quotation, Sales Order, Sales Invoice, Delivery Challan and Sales Return, each with its own approval and edit lifecycle.
Matches how retail and wholesale sales actually flow, from quote to delivery to invoice.
Full purchase document family
Purchase Order, Purchase Invoice, Purchase Return and Purchase Delivery Challan, linked back to their source documents.
Prevents double-billing and keeps the paper trail from supplier order to payment intact.
IMEI / serial number tracking
Individual devices can be tracked by IMEI or serial through purchase, sale and stock movement.
Essential for mobile retailers, where every unit — not just every SKU — needs to be traceable.
Used-device sale with GST margin scheme
A dedicated document type for buying and reselling used devices, calculating GST on the margin rather than the full sale value, with its own compliant PDF.
Removes a genuinely error-prone manual GST calculation for second-hand device dealers.
Legacy data import tooling
Structured import for bringing brands, categories, product groups and items across from an older system, with a dry-run preview mode.
Lowers the barrier for an existing retailer to switch without re-entering their catalogue by hand.
Accounts posting engine
Sales and purchase documents post automatically to the right account heads, with item- and group-level overrides, supporting proper P&L reporting.
Gives an owner real accounting visibility without needing a separate bookkeeping tool.
Keyboard-first billing UI
Dedicated shortcuts for common actions — new sale, payment, receipt, stock transfer, IMEI entry.
Matches the speed expectations of counter staff used to fast, keyboard-driven billing software.
How it works, end to end
- 01Company admin sets up the company, branches and the item catalogue — or imports it from a legacy system.
- 02Staff log in on an approved device and create sales or purchase documents as the day's business happens.
- 03For serialised goods, IMEI/serial numbers are captured at purchase or sale so every unit stays traceable.
- 04Documents are approved, which posts the relevant accounting entries automatically.
- 05Payments and receipts are recorded against outstanding invoices, updating customer and supplier balances.
- 06Owners review dashboards, reports and account statements to track the health of the business.
Dashboards & reporting
- Mobile dashboard summary and “needs attention” views for a fast daily check-in.
- Sales and purchase listings with filtering by branch, date range, customer/supplier and document status.
- Stock and stock-value reporting.
- Printable PDF documents for every sales and purchase type, including a GST-compliant used-device format.
Business value
- Centralises billing, stock, purchase and accounts into one system instead of several disconnected tools.
- Reduces manual GST calculation errors, especially for second-hand goods.
- Gives an owner cross-branch visibility they wouldn't have from paper or spreadsheets.
- Lowers the switching cost from an existing system through structured data import.
- Unit-level traceability supports better inventory control and dispute resolution.
MyDukaan replaces spreadsheets and disconnected billing tools with one connected system, reducing manual errors and giving owners real, current visibility across every branch.